No. We offer the use of the site to travel agencies and direct customers absolutely free of cost.

Yes. Registered travel agents will receive best commission on all bookings made on this web site.

Yes. If you are a direct user, you can start using the site immediately; travel agents must register with us before they start using this site.

To register please see home page ‘became a GRN Partner’

You will receive your agency Login ID and Password once you have completed the registration form, found by clicking on the ‘became a GRN Partner’ link on our homepage. Once you have registered your agency you will receive an email providing this Login ID and Password and confirming your registration. This will be sent to the email address you provided on the registration form. You will need to use your agency Login ID and Password every time you or a member of your staff signs onto the website.

Our systems are largely automated; our 24 X 7 customer service representatives are monitoring your bookings. Our customer service team is also happy to assist with any queries that you may have. For our contact details please click ' Contact Us '.

What is the difference between "Available" and "On Request" confirmation?

"Available" confirmation indicates that your request is available from our exclusive allotment space and you will receive immediate confirmation. If you book an item that is "On request" we will contact the supplier on your behalf and let you know within 48 hours if your request has been confirmed.

If we cannot confirm your chosen services our team will look for alternatives based on the accommodation category and location originally selected. You will receive details of this alternative suggestion by email with instructions on how to book should you decide to accept the alternative. If you do not accept the suggested alternative hotel accommodation no booking will be made for you and you will not be charged.

Yes you may issue conformation voucher in the name of your own company

All rates quoted on our site for accommodation bookings are for the duration of the whole stay for all rooms requested. For sightseeing tours, all rates quoted are per service for all persons. All prices include service and local taxes.

For bookings that are for 10 or more persons, use the group query form at home page.

Enter your lead client / guest First name and last name, city, country, phone no. and pp details.

The prices are shown in the currency you have selected when you make your search for accommodation or other service. The currency is also displayed on the search results page and whenever you view your bookings.

The payment terms are flexible between pre-paid and post paid for the travels agents and for direct costumer pay through credit card or net banking.

Once the bookings have been confirmed and payment has been received, you must print the vouchers for your customer. The vouchers must be presented at reception at the time of check in, or to the service provider, as evidence that the services have been booked and paid for in advance. Failure to present the voucher may result in your customers being charged again (at the full service providers published rates) or the service not being provided.

It is depend upon you, whether you want to cut and pay or you need your commission on monthly basis.

For secure online payment, we use Secure Socket Layers to ensure the privacy of the information provided to us and at no time are the credit card details transmitted unencrypted over the internet. For further information, please refer to our 'Privacy Statement'.

Our 24X7 customer service team is more than happy to give you further assistance. Please click ' Contact Us '.